Terms of Service / Terms & Conditions

Effective Date: July 16, 2026
Updated July 20, 2026

1. Introduction

Welcome to [www.ServeRochester.com] (the “Website,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

2. Use of the Website

You may use our Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website for any illegal or unauthorized purpose

• Attempt to gain unauthorized access to any part of the Website

• Interfere with the proper working of the Website

• Scrape, copy, or extract content without permission

• Transmit viruses, malware, or any harmful code

3. User Accounts

If you create an account on our Website or any third-party software we use to conduct business, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4. Orders and Payments

• All orders placed on our Website are subject to acceptance and availability.

• Prices are subject to change without notice.

• We use third-party payment processors (such as Stripe, PayPal, etc.) to handle all payments. We do not store or have access to your credit card information.

• By placing an order, you confirm that you are authorized to use the payment method provided.

6. Intellectual Property

All content on this Website, including text, images, logos, and graphics, is the property of ServeRochester.com or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Third-Party AI Chatbot Agent

7.1 Service Description

We have integrated a third-party AI-powered chatbot agent (“Chatbot”) on our website to provide interactive support, information, and assistance. The Chatbot is operated and powered by one or more third-party service providers.

7.2 Third-Party Nature

The Chatbot is not owned or directly operated by us. Your use of the Chatbot is subject to these Terms of Service as well as the applicable third-party provider’s terms of service and privacy policy. We are not responsible for the performance, availability, accuracy, or functionality of the third-party Chatbot.

7.3 No Reliance on Responses

All responses generated by the Chatbot are produced using artificial intelligence and may be inaccurate, incomplete, misleading, or outdated. You acknowledge and agree that you will not rely solely on any information or advice provided by the Chatbot, particularly for medical, legal, financial, safety, or other professional decisions. You should independently verify any important information.

7.4 User Conduct

When using the Chatbot, you agree not to:

• Submit illegal, harmful, abusive, defamatory, obscene, or infringing content;

• Attempt to reverse-engineer, overload, hack, or otherwise misuse the Chatbot;

• Use the Chatbot to violate these Terms or any applicable laws.

7.5 Data Sharing

By using the Chatbot, you consent to your conversations, inputs, and related data being shared with the third-party provider(s) for processing. Such data will be handled in accordance with the third-party provider’s privacy policy.

7.6 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR ANY LOSS, DAMAGE, OR INJURY ARISING FROM YOUR USE OF THE THIRD-PARTY CHATBOT, INCLUDING ANY ERRORS, INACCURACIES, OR ISSUES RESULTING FROM THE THIRD-PARTY SERVICE.

7.7 Changes or Removal

We reserve the right to modify, suspend, or discontinue the Chatbot (or any part of it) at any time, with or without notice.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Website Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or any products purchased through it.

We provide the Website on an “as is” and “as available” basis. We do not guarantee that the Website will be error-free or uninterrupted.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of the Website.

10. Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, for any reason, including breach of these Terms.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page with an updated Effective Date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country / State], without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the courts located in [New York State].

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [rick@serveRochester.com]

Website: [serveRochester.com]