Privacy Policy
Effective Date: July 16, 2026
1. Introduction
Your privacy is important to us. This Privacy Policy explains how [www.ServeRochester.com] (the “Website,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit or make a purchase on our website.
We are committed to protecting your personal information and only collect what is necessary to fulfill your orders.
By using our Website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We only collect personal information that you voluntarily provide to us, primarily during the order submission process.
Order Information: When you place an order on our site, we collect the details you submit, such as:
Name
Shipping and billing address
Email address
Phone number
Order details (products, quantity, etc.)
Payment Information: We use a third-party payment processor (such as Stripe, PayPal, Venmo, CashApp, Zelle or similar) to handle credit card and other payments. We do not collect, store, or have access to your full credit card numbers or sensitive payment details. All payment processing is handled securely by the third-party service.
Automatically Collected Information: Our website may record basic technical data through server logs, such as your IP address, browser type, and pages visited. This information is used only for technical purposes (e.g., troubleshooting and basic site analytics) and is not used to identify you personally.
We do not collect any other personal data.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
Processing and fulfilling your orders
Communicating with you about your order (e.g., order confirmation, shipping updates)
Responding to your inquiries
Improving our website’s functionality and user experience
We do not use your information for marketing, advertising, or any unrelated purposes.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
With our third-party payment processor solely to complete your transaction.
With shipping carriers (if applicable) to deliver your order.
When required by law or to protect our legal rights.
5. Third-Party Services
Our Website relies on trusted third-party services for payments and potentially shipping. These providers have their own privacy policies. We recommend reviewing them:
We are not responsible for the privacy practices of these third parties.
6. Data Security
We implement reasonable security measures to protect the personal information you provide to us. However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Cookies and Tracking
We use only essential cookies necessary for the website to function (such as shopping cart and session management). We do not use tracking or advertising cookies.
You can manage cookies through your browser settings.
8. Children’s Privacy
Our Website is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us so we can delete it.
9. Your Rights
You may have rights under applicable data protection laws (such as access, correction, or deletion of your information). Since we only collect data you provide during order submission, you can exercise these rights by contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: [rick@serveRochester.com]
Website: [serveRochester.com]